Help & support

Frequently asked questions

Find quick answers to common questions about booking, ordering, payments and more.

Can I use ChopInn for a hotel and a restaurant?

Yes. When your business is set up as a hotel you get rooms, bookings, front desk, housekeeping and billing, plus restaurant and bar ordering. A restaurant gets the full restaurant tools.

How do I pay for the service?

You can pay monthly, yearly or once as an installation fee. Your plan and price are agreed with our team and can be changed later.

Does it work on my phone and on a computer?

Yes. The staff app and the web dashboard have the same features, so your team can use whichever suits them.

How can guests order food?

By scanning the QR code on a table or in a room, from the marketplace on our website or app, or by a staff member entering the order for them.

Can guests book a room online?

Yes. Guests see live availability and prices, choose a room, pay online, and receive a booking reference. Your front desk can also book guests who walk in.

Still need help?
Our support team is ready to assist you. Contact us and we’ll get back to you as soon as possible.
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